IKM DevOPs Data Infrastructure Engineer support.

NATO UNCLASSIFIED

 

Data Protection: Allied Command Operations (ACO) and its sub-entities, including Joint Force Command Naples, comply with ACO Directive 15-

 

26 dated 30 July 2021 and subsequent modifications on Data Protection. All personal data the participant will submit, also through ACO e-bid

 

portal, shall be processed and stored in accordance with such reference and solely in connection with the bidding process and internal and/or

 

external auditing procedures. The participant may, on written request, address any questions of clarifications regarding the processing of personal

 

data to ACO/SHAPE Data Protection Office at aco.dpo@shape.nato.int located in Casteau, Mons (Belgium).

 

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RFQ-JFCNP-26-15

 

10 September 2026

 

HEADQUARTERS ALLIED JOINT FORCE COMMAND NAPLESQUARTIER GENERAL DU COMMANDEMENT INTERALLIE DEFORCES INTERARMEES NAPLESVia Madonna del Pantano, 80014 Giugliano in Campania, Loc.Lago Patria, Naples, Italy

 

Our Ref: JFCNP/FINDIR(J8)/P&C/HQ/26-116Date: 10 September 2026

Tel: +39 081-721-5304NCN: 433 - 5304

SUBJECT: RFQ-JFCNP-26-15 - Request for Quotations for the provision of IKM DevOPs Data Infrastructure Engineer support.

 

REFERENCE: BI-Strategic Command Directive 060-070 dated 30 June 2015.

 

Dear Madam or Sir,

 

HQ Allied Joint Force Command Naples has a requirement for the provision of for IKM DevOPs Data Infrastructure Engineer support.

 

You are invited to submit a quotation where:

 

A. The deadlines are:

 

Online Bidders’ Conference 16 September 2026 at 10:30 hours local time (Italy)

 

Request for clarification 24 September at 11:00 hours local time (Italy)

 

Bid closing date 01 October at 11:00 hours local time (Italy)

 

Quote validity 90 days from the date of Bid closing date

 

Expected contract starting date 01 January 2027

 

B. The bidding documents are:

 

Part I: Bid Instructions

 

Part II: General Contractual Provision, as applicable

 

Part III: Statement of Work

 

Part IV: Price Proposal

 

and the reference, which will be posted on the ACO Procurement Opportunities Website at the link:

 

https://shape.nato.int/financeandacquisition/formal-biddings

 

Read carefully the instructions as stated in the attached bidding documents. Your attention is drawn to Part I, Bidding Instructions, which specifies the procedures to be followed when submitting your quote. Failure to comply with them may cause your quote to be rejected.

 

An online mandatory Bidder's Conference is scheduled on 16 September 2026 at 10:30 local time (local time).

 

You are advised that JFC Naples reserves the right to cancel this RFQ at any time in its entirety and bears no liability for the proposal preparation costs incurred, if cancellation occurs.

 

If you will not participate in this tender, please let us know the reason(s).

 

Sincerely,

 

[Original signed]

 

Alessandro NARBONE

 

NIC ITA

 

Senior Contracting Officer

 

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HEADQUARTERS ALLIED JOINT FORCE COMMAND NAPLES

 

QUARTIER GENERAL DU COMMANDEMENT INTERALLIE DE

 

FORCES INTERARMEES NAPLES

 

Via Madonna del Pantano, 80014 Giugliano in Campania, Loc.

 

Lago Patria, Naples, Italy

 

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RFQ-JFCNP-26-15

 

10 Sep 2026

 

PART IBID INSTRUCTION

RFQ-JFCNP-26-15

 

Operational Service Support for JFCNP IKM DevOps - Data Infrastructure Engineer

 

1) GENERAL

 

1. The scope of this Request for Quote (RFQ) is to award a firm fixed-price exclusive contract for

 

the provision of IKM DevOPs Data Infrastructure Engineer support, in accordance with the

 

specifications set out in Part III, Statement of Work (SOW).

 

2. All Bidders must carefully read the Contractual Terms and Conditions that will become integral

 

parts of the contract awarded under this RFQ. In the event of conflict between the Contractual

 

Terms and Conditions and the Technical Specifications, the Contractual Terms and Conditions

 

take precedence.

 

3. Partial bidding is NOT authorised.

 

4. Subcontracting is NOT authorised.

 

5. In accordance with the NATO Bi-SC Procurement Directive, the bid opening is not public.

 

2) ELIGIBLE

 

1. Eligible sources are restricted to Commercial entities (1) that originate and are

 

chartered/incorporated within NATO-member nations, (2) that maintain a professionally active

 

facility (office, commercial activity, shop, laboratory, etc.) within NATO-member nations and (3)

 

that have the business resources to support the aforementioned requirements (4) that hold a

 

valid National Security Clearance.

 

2. At the time of bidding, prospective Bidders must be legally authorized to provide these kinds of

 

services in any of the above-mentioned countries and comply with the following minimum

 

requirement:

 

a. Having attended the mandatory online Bidder’s Conference.

 

3. At the time of bidding, Bidders must submit certificate of Security Clearance (NOSI for Italian

 

companies) to perform work in NATO Military Installations and incorporated in any of the NATOmember nations (due to the urgency of the requirement, at the time of the bidding potential

 

bidders shall already have a valid security clearance, and as such temporary authorization are

 

not allowed).

 

a. The winning contractor must submit the definitive Security Clearance for the Company

 

(NOSI for Italian companies)

 

b. The winning contractor must submit a proper Security Clearance (NOS for Italian

 

companies) also for the personnel who will fulfil the services in such areas where it is

 

required.

 

c. The level of Security clearance for the personnel is NATO SECRET.

 

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RFQ-JFCNP-26-15

 

10 Sep 2026

 

NOTE: Non-Italian companies shall provide their National Security Clearances.

 

3) AMENDMENT OR CANCELLATION OF RFQ

 

1. JFC Naples reserves the right to amend or delete any one or more of the terms, conditions or

 

provisions of the RFQ prior to the date set for the bid closing. An amendment or cancellation to

 

this solicitation will announce such action.

 

2. JFC Naples reserves the right to cancel, at any time, this solicitation partially or in its entirety. No

 

legal liability on the part of JFC Naples for payment of any sort shall arise and in no event will a

 

cause of action lie with any Bidder for the recovery of any costs incurred in connection with

 

preparing or submitting a bid in response hereto. All effort initiated or undertaken by the Bidder

 

shall be done considering and accepting this fact. If this solicitation is cancelled prior to the bid

 

opening, the bids already received shall be erased if electronically submitted or, if submitted in

 

hard-copy, returned un–opened to the senders upon their request and at the Bidder’s expense

 

4) DURATION OF THE CONTRACT

 

1. The Contract awarded through this RFQ will be effective from the date of signature by the Parties

 

and it will be in force for one (1) base period of one (1) year, (or as determined at time of

 

award), with the possibility for up to two (2), one-year extension options.

 

2. Option can only be exercised by JFC Naples upon verification that service has been provided

 

satisfactorily by the JFCNP Contracting Officer Technical Representative (COTR).

 

3. Both parties have the right to terminate the contract for convenience, upon written notification, to

 

be delivered ninety (30) working days prior to the contract expiration date.

 

4. The Contracting Officer (CO) will provide notice of termination or extension in writing before the

 

expiration date of the Agreement or subsequent extensions (if any).

 

5. The contract effective date will be considered the day in which the Engineers receive NATO

 

accounts.

 

5) BID CONTENTS

 

The bid package shall be submitted via email only, consisting of two separate folders (see below):

 

• Administrative and Technical Bid

 

• Price Proposal Bid Format.

 

Each part shall be structured in detachable sections or files, wherein information is grouped per subject, to obtain separate elements for easy evaluation.

 

Please label all files exactly with the same description (starting with the alphabetical letter) as shown below.

 

5.1 The Administrative/Technical Bid shall consist of the following:

 

Required for submission:

 

a. Presentation of the company. Bidders shall submit a company presentation describing

 

the company history and core business and the sectors in which the company is

 

specialized. Summary of work performed that directly relates to the requirement,

 

specifying dates, contract information and names of clients

 

b. Compliance Statement/Self Declaration (Enclosure 1)

 

c. Official National Security Clearance documentation for the Company (NOSI) and for the

 

employees (NOS). Non-Italian companies shall provide their National Security

 

Clearances.

 

d. ISO/IEC 27001:2022 certification (or equivalent)

 

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RFQ-JFCNP-26-15

 

10 Sep 2026

 

e. Curriculum vitae of the one (1) employee (Engineer) appointed to deliver the service

 

identified at Part III, Statement of Work.

 

f. Copies of academic credentials, diplomas, and/or other relevant educational certificates

 

as required in par. 8.3 of the SOW.

 

g. Evidence of a minimum of 5 years of relevant experience.

 

5.2 The Price Proposal Bid Format shall consist of the following document:

 

a. The Price Bid shall be submitted on the attached Part IV Price Proposal.

 

b. The basic presentation must not change.

 

c. Prices shall be quoted in EURO.

 

6) BID SUBMISSION

 

1. The entire bid shall be written in English, but the official documentation could remain in

 

NATO-member nation language. In case the Bid provided is in a language other than

 

English the Bidder will be disqualified as Administrative non-compliant.

 

2. The Bid Package shall be forwarded via e-mail not later than the Bid Closing Date and time

 

scheduled to the following appointed personnel:

 

Name: Mr. Alessandro NARBONE, Contracting Officer (CO)

 

Email address: alessandro.narbone@nato.int

 

And to:

 

Name: Mr. Federico CASCELLA, Contract Administrator (CA)

 

Email address: federico.cascella@nato.int

 

3. The Bid package shall be submitted and subdivided into two separate zipped folders described

 

below:

 

FOLDER n.1 ‘Admin and Technical’ (as per para 5.1):

 

Administrative and technical documents

 

FOLDER n.2 ‘Pricing’ (as per para 5.2):

 

The Price Proposal Bid Format must be submitted only in the Pricing Section

 

NOTE: No pricing information shall be submitted in the ‘Technical Section’.

 

7) BID CLOSING DATE

 

Bids must be submitted via email no later than 01 October 2026 at 11:00 hours local time (Italy) or the authorized extension thereof. At that date and time, the bidding shall be closed. Late bids will not be accepted.

 

8) BID VALIDITY

 

Bids submitted shall remain valid for a period of a ninety (90) calendar days counting from the Bid Closing Date. JFC Naples reserves the right to request an extension of validity if a decision cannot be made within this time. Bidder will be entitled to either grant or deny this extension of validity. JFC Naples will automatically consider a denial as a withdrawal of the bid.

 

9) BID EVALUATION

 

1. The evaluation of bids and the determination as to the responsiveness and technical compliance

 

of the services, products and services offered shall be the responsibility of JFC Naples and shall

 

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RFQ-JFCNP-26-15

 

10 Sep 2026

 

be based on information provided by the Bidders. JFC Naples is not responsible for seeking any

 

information that is not easily identified and available in the bid package.

 

2. The bid will be awarded to the lowest price, administrative and technically compliant Bidder. The

 

following factors will be anyway taken into consideration for the evaluation of the Bidders:

 

a. Technical compliance with bidding, technical provisions/ specifications/required performance

 

criteria.

 

b. Administrative compliance with bidding administrative requirements.

 

c. Capability of the Bidder to perform and complete the services.

 

d. Timeliness of delivery offered (due to the urgency of the requirement, the service should start

 

as soon as possible).

 

e. Price criteria (best price tender).

 

10) ONLINE BIDDERS’ CONFERENCE

 

1. To fully understand the requirement, Bidders are requested to attend the mandatory online

 

Bidders' Conference schedule on 16 September 2026, at 10:30 hours local time (Italy).

 

2. To participate, it is requested to provide the Contract Administrator with the email address and

 

personal information of the attendees (max 2 per company) no later than 15 September 2026 at

 

15:00 hours local time (Italy). You will then receive the Microsoft Teams invitation link to join the

 

online Bidders' Conference.

 

11) BIDDERS REQUEST FOR CLARIFICATION

 

1. Prospective Bidders should seek clarification as soon as possible. Any explanation desired by a

 

Bidder regarding the meaning or interpretation of this RFQ, clauses, specifications etc., must be

 

requested in writing via e-mail only to the CO alessandro.narbone@nato.int and to the CA

 

federico.cascella@nato.int no later than 24 September 2026 at 11:00 hours local time (Italy)

 

after participating to the Online Bidder’s Conference.

 

3. Information given to a prospective Bidder will be furnished to all prospective Bidders, as an

 

amendment to this solicitation, only if such information is necessary to Bidders in submitting

 

offers or if the lack of such information would be prejudicial to other Bidders.

 

4. No verbal explanations or instructions will be given unless approved by the CO.

 

12) RIGHT OF DISPUTE

 

Simplified procurement is an informal competitive process aimed at accelerating low value procurement and to remove complexity to encourage participation whilst accelerating delivery.

 

In deciding to provide a quotation, the potential vendor agrees that the Purchaser’s assessment of the bids is not subject to dispute or to any claim for monetary compensation. All concerns about perceived irregularities in the determination of the winning quotation shall be immediately brought to the attention of the Purchasing and Contracting Officer conducting the solicitation no later than two (2) working days2 from notification of the outcome of the solicitation.

 

Every effort will be made to address reasonable concerns however the final determination is a unilateral right of the Procurement Authority at the (insert name of originating entity) and will be communicated to the Bidder within three (3) working days from the time of receipt of the concern.

 

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RFQ-JFCNP-26-15

 

10 Sep 2026

 

Enclosure 1

 

(To be completed and enclosed with your bid)

 

COMPLIANCE STATEMENT

 

1. It is hereby stated that we have received RFQ-JFCNP-26-15 on (date) ......................................

 

and we are going to offer our best rates.

 

2. Our bid in response to the referred solicitation is fully compliant with the provisions of the RFQ

 

and the intended contract with the following exception(s):

 

Clause Description of Deviation

 

………….. ……………………………………………………………………………………………………….

 

………….. ……………………………………………………………………………………………………….

 

(if necessary, add another page)

 

SELF DECLARATION

 

3. It is hereby declared that our Company:

 

a. is currently registered in the Chamber of Commerce, has no insolvency proceeding and is

 

free of any legal limitations on its rights, that is to say that it is not in receivership, or subject to

 

deed of management or bankrupt; (or equivalent as per National law for non-Italian companies)

 

b. is up to date with the payment of social security contributions (DURC for Italian company)

 

and with the payment of taxes and do not have any pending tax end/or disputes, payments and

 

issues (DURF for Italian company); (or equivalent as per National law for non-Italian companies)

 

c. is fully compliant with health and safety legislation law (Lgs Decree 81/2008 for Italian

 

company); (or equivalent as per National law for non-Italian companies)

 

d. has not having any pending criminal record and/or charges against business owner

 

and/or partners and is not blacklisted by any Government Agency for any fraudulent practices;

 

e. For Italian companies only: has no grounds for banning, forfeiting, or suspending the

 

signatory under Antimafia Certification (Lgs. Decree 159/2011, Lgs. Decree 218/2012).

 

4. All the above declarations shall be documented with certificates as per National law, in case of

 

selected for the award.

 

5. I am well aware of the fact that furnishing of any false information/fabricated documents would

 

lead to rejection of my tender at any stage besides liabilities towards prosecution under

 

appropriate law.

 

Date…………………………...

Stamp and Signature of Legal Representative………………………………………………………………...………….

Note: Bidders’ response to this solicitation must be based on full compliance with the terms, conditions, and requirements of the RFQ and its future clarifications and/or amendments. The Bidder may offer variations in specific implementation and operational details, provided that the functional and performance requirements are fully satisfied. In case of conflict between the compliance statement and the detailed evidence or explanations/comments furnished, the detailed evidence/comments shall take precedence for the actual determination of compliance. JFC Naples reserves the right to not accept the variations offered by the Bidder and, therefore, disqualify the Bidder from this solicitation.

 

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RFQ-JFCNP-26-15

 

PROVISION OF IKM DevOPs Data Infrastructure Engineer support.

 

AT

 

JFC NAPLES

 

PART II

 

GENERAL CONTRACTUAL

 

PROVISIONS

 

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Page 2 of 21

 

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TABLE OF CONTENTS

 

60-70.1 – CONTRACT ADMINISTRATION SECTION 4

 

60-70.101 DEFINITIONS......................................................................................................... 4

 

60-70.102 AUTHORITY........................................................................................................... 5

 

60-70.103 ORDER OF PRECEDENCE................................................................................... 5

 

60-70.104 APPLICABLE LAW................................................................................................. 5

 

60-70.105 CONTRACT EFFECTIVE DATES (CED) ............................................................... 5

 

60-70.106 INCONSISTENCY BETWEEN ENGLISH VERSION AND TRANSLATION

 

OF CONTRACT...................................................................................................... 5

 

60-70.107 CONTRACT ADMINISTRATION AND COMMUNICATIONS ................................. 5

 

60-70.108 SECURITY ............................................................................................................. 6

 

60-70.109 ACCESS CONTROL .............................................................................................. 6

 

60-70.110 JFC NAPLES FURNISHED PROPERTY ............................................................... 6

 

60-70.111 OPTION.................................................................................................................. 6

 

60-70.112 CHANGES.............................................................................................................. 6

 

60-70.2 – CONTRACTOR SECTION 7

 

60-70.201 CONTRACTOR RESPONSIBILITY........................................................................ 7

 

60-70.202 SUB-CONTRACTS................................................................................................. 7

 

60-70.203 WORKING HOURS ................................................................................................ 7

 

60-70.204 IMPLEMENTATION SCHEDULE ........................................................................... 7

 

60-70.205 CONTRACTOR PERSONNEL ............................................................................... 8

 

60-70.206 CONTRACTOR EQUIPMENT ................................................................................ 8

 

60-70.207 CORRUPTION AND ILLICIT GRATUITIES............................................................ 8

 

60-70.208 RELEASE OF NEWS/INFORMATION ................................................................... 8

 

60-70.3 – GENERAL INFORMATION SECTION 9

 

60-70.301 AUTHORISATION TO PERFORM ......................................................................... 9

 

60-70.302 PROTECTION AND INDEMNIFICATION............................................................... 9

 

60-70.303 HEALTH, SAFETY AND ACCIDENT PREVENTION ............................................. 9

 

60-70.304 SAFETY, TESTS AND INSPECTIONS ................................................................ 10

 

60-70.305 INSURANCE ........................................................................................................ 10

 

60-70.306 MAINTENANCE OF JFC NAPLES PREMISES ................................................... 10

 

60-70.4 – FINANCIAL SECTION 11

 

60-70.401 PREFERRED CUSTOMER.................................................................................. 11

 

60-70.402 PRICES, TAXES AND CUSTOMS CHARGES .................................................... 11

 

60-70.403 INVOICES ............................................................................................................ 11

 

60-70.404 PAYMENTS.......................................................................................................... 12

 

60-70.405 ADVANCE PAYMENTS........................................................................................ 12

 

60-70.406 BANK GUARANTEE............................................................................................. 12

 

60-70.5 – RECEIVING SECTION 12

 

60-70.501 INSPECTION........................................................................................................ 13

 

60-70.502 MARKING AND LABELLING................................................................................ 13

 

60-70.503 NOTICE OF SHIPMENT....................................................................................... 13

 

60-70.504 TITLE TO PROPERTY AND RISK OF LOSS....................................................... 13

 

60-70.505 ACCEPTANCE ..................................................................................................... 13

 

60-70.506 WARRANTY ......................................................................................................... 14

 

60-70.507 SERVICE AND PARTS AVAILABILITY................................................................ 15

 

60-70.508 VARIATION IN QUANTITY................................................................................... 15

 

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60-70.6 – PERFORMANCE SECTION 15

 

60-70.601 DISPUTES............................................................................................................ 15

 

60-70.602 JFC NAPLES DELAY OF WORK ......................................................................... 15

 

60-70.603 LIQUIDATED DAMAGES ..................................................................................... 15

 

60-70.604 TERMINATION FOR CONVENIENCE ................................................................. 16

 

60-70.605 TERMINATION FOR DEFAULT ........................................................................... 17

 

60-70.606 SPECIAL TERMINATION CLAUSE...................................................................... 16

 

60-70.607 CONTRACTOR NOTICE OF DELAY ................................................................... 17

 

60-70.608 STOP WORK ORDER.......................................................................................... 17

 

60-70.7 – COPYRIGHT SECTION 17

 

60-70.701 SOFTWARE RELEASES AND UPDATES........................................................... 17

 

60-70.702 RIGHTS IN TECHNICAL DATA AND COMPUTER SOFTWARE ........................ 18

 

60-70.703 TECHNICAL BROCHURES AND MAINTENANCE PLANNING........................... 18

 

60-70.704 NOTICE AND ASSISTANCE REGARDING PATENT AND

 

COPYRIGHT INFRINGEMENT ............................................................................ 18

 

60-70.705 PATENT INDEMNITY........................................................................................... 18

 

60-70.8 – CONSTRUCTION SECTION 18

 

60-70.801 PERFORMANCE BONDS.................................................................................... 18

 

60-70.802 COMMENCEMENT, EXECUTION AND COMPLETION OF WORK .................... 18

 

60-70.803 ON-SITE UTILITIES ............................................................................................. 18

 

60-70.804 STORAGE............................................................................................................ 18

 

60-70.805 SITE PROTECTION ............................................................................................. 18

 

60-70.806 WORKS AND VARIATIONS................................................................................. 18

 

60-70.807 NATO PROVIDED DRAWINGS ........................................................................... 18

 

60-70.808 AS–BUILT DRAWINGS........................................................................................ 18

 

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60-70.1 – CONTRACT ADMINISTRATION SECTION

 

60-70.101 DEFINITIONS

 

As used throughout the contract, the following terms shall have meanings as set forth below:

 

The term “Potential Bidder” shall refer to the entity that has completed and returned the Enclosure of the transmittal letter of this solicitation, and has indicated thereon its intention, without commitment, to participate in the bidding.

 

The term “Bidder” shall refer to the bidding entity that has submitted a bid in response to this solicitation.

 

The term “Contractor” shall refer to the entity (firm or person) to whom the contract is awarded and on whose behalf duly authorised person shall execute it.

 

The term “Contracting Officer” (CO) shall refer to the person executing and managing this contract on behalf of NATO.

 

The term “Contract Administrator” (CA) means and shall refer to an individual appointed by the CO responsible for the Administration of the contract.

 

The term “Contracting Officer’s Technical Representative” (COTR) is the person designated in writing by the CO to be his/her authorised representative charged with the overall technical supervision of the contract and with measuring/monitoring Contractor performance.

 

The term “SOW” shall refer to the Statement of Work /Technical Specifications.

 

The term “NATO” shall refer to the North Atlantic Treaty Organisation.

 

The term “JFC Naples” shall refer to the Allied Joint Force Command, Naples, located at Via Madonna del Pantano, Localita’ Lago Patria, Giugliano in Campania, Naples – Italy.

 

The term “Days” as used in this solicitation shall, unless otherwise stated, be interpreted as meaning calendar days.

 

The term “Calling Officer” refers to a person who has been authorized in writing by the CO to issue Delivery Orders.

 

“Installation Safety Officer” means the staff member of JFC Naples for the purpose of determining compliance with health protection, hygiene and safety regulations.

 

The term “Supply Order” or “Provision Order” refers to a request for supply against a previously awarded contract (referred to as IDIQ in the English version).

 

The term “Open Contract” refers to a supply contract, up to a set maximum amount, of undefined quantities of goods or services whose unit value is established in the contract.

 

The term “Potential Contractor” refers to an entity (individual or company) that has filled in and returned the NOTICE attached to the invitation to bid letter for this solicitation and that has notified its intention to participate in it.

 

The term “CED” means Contract Effective Date refers to the date final award of the contract has been made. This date will typically be consistent with the date of last signature by the contracting parties, or a specific date set forth in the contract.

 

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60-70.102 AUTHORITY

 

1. Any modifications, including changes, additions or deletions and instructions under the

 

contract shall not be binding unless issued in writing by the JFC Naples CO or CA.

 

For Calling Officers and COTRs the authority, and responsibility, is limited to what is stipulated in the relevant clauses of these General Contractual Provisions and only the authority to provide advice and/or direction to the Contractor that does not create an additional financial liability above what has already been contractually established in the contract.

 

The JFC Naples CO is the only one that can financially and contractually obligate NATO.

 

60-70.103 ORDER OF PRECEDENCE

 

In the event of any inconsistency in the contract, unless otherwise provided herein, the inconsistency shall be resolved by giving precedence in the following order:

 

1st The Part I of the Contract signed between both parties;

 

2nd The Special Provisions (Part III, Section A);

 

3rd Statement of Requirements (Part III, Section B);

 

4th These General Provisions (Part II);

 

5th The Contractor's Proposal accepted by JFC Naples;

 

6th The laws and customary practices of the country where the contract is performed.

 

60-70.104 APPLICABLE LAW

 

1. Except as otherwise provided, the contract shall be governed, interpreted and construed

 

in accordance with the laws of Italy.

 

2. When performing at a JFC Naples installation, the Contractor and his personnel shall

 

comply with all relevant officials NATO and local installation Directives and any applicable laws

 

of the host nation.

 

60-70.105 CONTRACT EFFECTIVE DATES (CED)

 

The effective date of the contract is the date of last signature by the contracting parties, or a specific date set forth in the Contract.

 

60-70.106 INCONSISTENCY BETWEEN ENGLISH VERSION AND TRANSLATION OF CONTRACT

 

In the event of inconsistency between any terms of the contract and any translation thereof into another language, the English language meaning shall take precedence.

 

60-70.107 CONTRACT ADMINISTRATION AND COMMUNICATIONS

 

1. All notices and communications between the Contractor and JFC Naples shall be written in English and addressed to the CO, may be hand delivered, mailed, e-mailed or faxed.

 

2. Any discussion/negotiation between Contractor and JFC Naples representatives shall be recorded in Minutes by the CO. If there is a change in the contract terms and conditions, a modification will be executed.

 

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60-70.108 SECURITY

 

1. The Contractor shall comply with all security requirements prescribed by JFC Naples and the National Security Authority or designated security agency of each NATO country in which the contract is performed.

 

2. The Contractor shall be responsible for the safeguarding of NATO classified information or any other information labelled sensitive, entrusted to it or generated by it in connection with the performance of the contract. It undertakes not to pass on to anyone outside its staff information provided for the performance of the contract, or any information or to use it for any purpose whatsoever. To this effect, all Contractor personnel shall be required to sign a non-disclosure statement.

 

3. Any known or suspected breaches of security or other matters of security significance shall be reported immediately by the Contractor to the CO.

 

4. The Contractor accepts to terminate immediately the duties at JFC Naples location of any employee whose presence is deemed undesirable by JFC Naples on the same day that such notification is given by the CO or JFC Naples Security Officer, without JFC Naples being required to state the reason. Furthermore, in no case may JFC Naples be held responsible for the consequences of such a decision.

 

60-70.109 ACCESS CONTROL

 

Before commencing work on the JFC Naples installation, the Contractor’s personnel must be in possession of an access card, and all his vehicles must display access permits. The request for these documents must be submitted to the CO and the contractor should plan around fifteen (15) working days to obtain these. The access cards and permits remain valid for one (1) year maximum and any renewal must be requested at least fifteen (15) working days before the expiration date. Time lost due to the failure of the Contractor to request in a timely manner access cards and access permits will not entitle them to a claim for lost time or for an extension of the completion date for the performance of the contract.

 

60-70.110 JFC NAPLES FURNISHED PROPERTY

 

1. The term “JFC Naples Furnished Property” as used in this clause refers to items of

 

equipment, material or property furnished by JFC Naples to the Contractor which shall be

 

subject to overhaul, repair, test, embodiment or other work as specified in the contract to be

 

performed by the Contractor.

 

2. JFC Naples shall deliver to the Contractor, for use only in connection with the contract,

 

the property described in the contract (hereinafter referred to as “furnished property”), at the

 

times and locations stated therein. If JFC Naples furnished property suitable for its intended

 

use, is not so delivered to the Contractor, the CO shall, upon timely written request made by the

 

Contractor and if the facts warrant such action, equitably adjust any affected provision of the

 

contract.

 

3. Title to JFC Naples furnished property shall remain vested, in JFC Naples. The

 

Contractor shall maintain adequate property control records of JFC Naples furnished property in

 

accordance with sound industrial practice.

 

4. Unless otherwise provided in the contract, the Contractor, upon delivery to him of any

 

JFC Naples furnished property shall assume the risk of, and shall be responsible for, any loss

 

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thereof, or damage thereto, except for reasonable wear and tear, and except to the extent that

 

such property is consumed in the performance of the contract.

 

5. The Contractor shall not modify any JFC Naples furnished property unless specifically

 

authorised by the CO or directed by the terms of the contracts.

 

60-70.111 OPTION

 

1. JFC Naples shall have the unilateral right to exercise any or all the options, in whole or in part, at the firm fixed, not-to-exceed prices and at the conditions set forth in the contract. Options are exercised in writing by the CO at least ninety (90) working days before the expiration of the contract.

 

2. The options may be exercised by JFC Naples either as a modification to the initial contract or as a separate contract, incorporating all applicable terms and conditions.

 

60-70.112 CHANGES

 

1. Any changes, modifications, additions or deletions and instructions under the contract shall

 

not be binding unless issued in writing as formal amendments by the CO and signed by both

 

Parties in the same manner as the contract;

 

2. If any such change causes an increase or decrease in the cost of, or the time required for

 

the performance of any part of the work under the contract, a negotiated adjustment shall be

 

made in the contract price or delivery schedule, or both, and the contract shall be modified in

 

writing accordingly.

 

3. Failure to agree to any adjustment shall be a dispute concerning a question of fact within

 

the meaning of the clause of the contract entitled “Disputes”. However, nothing in this clause

 

shall excuse the Contractor from proceeding with the contract as changed.

 

60-70.2 – CONTRACTOR SECTION

 

60-70.201 CONTRACTOR RESPONSIBILITY

 

The Contractor shall be responsible for the execution of all terms of the Contract. It may not delegate or transfers its rights or obligations without the prior written permission of the CO.

 

60-70.202 SUB-CONTRACTS

 

RESERVED

 

60-70.203 WORKING HOURS

 

1. The work shall be performed on an “as-needed basis”, usually during weekdays in accordance with the official working hours of JFC Naples .The Contractor shall obtain from the CO the list of JFC Naples holidays during the period of performance for the contract.

 

2. Start times and planning of various stages of the work shall be coordinated with the COTR this schedule shall be adhered to.

 

3. Exceptionally, the Contractor accepts that JFC Naples may have requirements that require work be performed outside the normal working hours, such as Saturdays and Sundays, as the mission and needs of the requiring activity dictates. There shall be no additional compensation

 

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for this work as the contract service can be utilized as needed so long as it is fully coordinated ahead of time as per the SOW.

 

60-70.204 IMPLEMENTATION SCHEDULE

 

1. For all works or projects stipulated in the contract or the Call-Order, the Contractor shall submit prior to commencing any works and for approval by the CO, a practicable planning and implementation schedule. The schedule shall show as a minimum the supply phase, the construction phase, and the test and acceptance phase. The construction phase shall show the major construction activities. The date to begin and end the phases and activities must be clearly indicated. The schedule shall be in the form of a progress chart of suitable scale to indicate appropriately the progress of work at any given time. The contractor shall enter on the chart the actual progress at such intervals as directed by Contracting and shall immediately deliver to the CO three copies thereof.

 

2. If the contractor falls behind a previously agreed progress schedule, the contractor shall take such steps as are necessary to improve his progress. Also, the CO may require him to increase the number of shifts, overtime operations, days of work, or the amount of construction plant, or all of them, and to submit for approval such supplementary schedule or schedules in chart form as may be deemed necessary to demonstrate the manner in which the agreed rate of progress will be regained; all at no additional cost to NATO.

 

3. Failure of the contractor to comply with the above may result in the termination for default of the relevant works or project by the CO on the grounds that the contractor is not executing the work with such diligence as will ensure completion within the time specified in the contract or the Call Order. The CO may then exercise his right to have the project completed by a third party and the additional cost and damages thereof charged to the Contractor.

 

60-70.205 CONTRACTOR PERSONNEL

 

1. The contractor shall provide and pay, as required, qualified personnel as needed for the proper performance of the services required under the contract; he shall strictly comply with all Host Nation Labour Laws, tariffs and social security and other regulations applicable to the employment of his personnel.

 

2. Privileges and Immunities granted to JFC Naples personnel are an exclusive right and as such not transferable to the Contractor and his employees. This includes the right to access and use the facilities managed and/or operated by JFC Naples’s Community Services.

 

3. The Contractor’s status shall be that of an independent Contractor and it is expressly understood that the Contractor (and its personnel) shall not be considered in any respect as being employees, servants or agents of JFC Naples.

 

4. JFC Naples will not give any directives to the Contractor’s personnel for any matter under the Contract other than safety and security instructions.

 

60-70.206 CONTRACTOR EQUIPMENT

 

1. The contractor shall furnish, install and maintain his own furniture and equipment without any cost or expense to JFC Naples. Approval from CO is required prior to the installation of any major item of contractor equipment. The equipment, furniture and fixtures provided by the contractor shall not be removed without prior written approval of the CO and, in the event of removal; all costs and expenses thereof shall be borne by the contractor.

 

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2. All property of the Contractor while at JFC Naples’s premises shall be at the risk of the Contractor, and JFC Naples shall accept no liability for any loss or damage, except to the extent that any loss or damage is the result of a willful act or gross negligence on the part of JFC Naples’s agents, representatives or employees.

 

60-70.207 CORRUPTION AND ILLICIT GRATUITIES

 

1. The contractor grants that neither he nor his agents or representatives have offered or given any gratuity whatsoever to any NATO personnel, with a view to securing a contract or favourable treatment regarding the award, modification or execution of the contract.

 

2. The JFC Naples CO may, by registered letter, terminate the contract without notice if it is found, after an investigation instituted by NATO, that gratuities (in the form of entertainment, gifts or others) were offered or given by the contractor to NATO personnel with respect to the award of the contract or to the taking of any decision regarding its execution.

 

60-70.208 RELEASE OF NEWS/INFORMATION

 

1. No news release (including photographs and films, public announcements or denial or confirmation of same or interviews with news media representatives) on any part of the subject matter of the contract or any phase of any programme hereunder shall be made without prior written approval by the CO.

 

2. Furthermore, the Contractor shall, in no other manner whatsoever use the name, emblem or official seal of JFC Naples and/or any NATO Headquarters in connection with its business or otherwise.

 

60-70.3 – GENERAL INFORMATION SECTION

 

60-70.301 AUTHORISATION TO PERFORM

 

The Contractor warrants that they have been duly authorized to provide the required services and do business in the country or countries in which the contract is to be performed. That they have obtained or will obtain all necessary licenses and permits required in connection with the contract. That they will fully comply with all the laws, decrees, labour standards and regulations of such country or countries during the performance of the contract and that no claim for additional monies with respect to any authorisations to perform will be made upon JFC Naples.

 

60-70.302 PROTECTION AND INDEMNIFICATION

 

1. The contractor in the performance of the contract shall at all times hold JFC Naples, its agents, representatives and employees harmless from any and all suits, claims, charges and expenses which arise out of acts or omissions of the contractor; his agents, representatives or employees.

 

2. The Contractor shall indemnify and hold JFC Naples harmless against claims for injury to persons or damages to property of the Contractor, of JFC Naples or other parties arising from the Contractor's possession or use of JFC Naples furnished property, including facilities and utilities.

 

3. The contractor shall repair at his expense any damage resulting from his work and inflicted to the JFC Naples buildings, equipment, services, utilities, roads and grassed areas, where such work is not included in the scope of work. In the case of buried utilities, this will apply to any utility, which was previously notified to the contractor by the issue of a digging permit. The repair work

 

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shall be done according to the CO’s specifications. All excavations and damages to other areas that were not a part of the contract work shall be repaired at the contractor's expense.

 

60-70.303 HEALTH, SAFETY AND ACCIDENT PREVENTION

 

1. Except as otherwise provided in the contract, it shall be governed, interpreted and construed in accordance with the laws of the Local HQs Host Nation (contracts)/Italian law. The Contractor as well as the Contractor’s personnel shall comply with generally accepted European standards for health, safety at work and with similar laws and regulations at all JFC Naples sites where work under the contract is performed or will be performed.

 

2. If the CO notifies the Contractor in writing of any non-compliance in the performance of the contract, with regard to health, safety and accident prevention laws and regulations and the Contractor fails to take immediate corrective action, then the JFC Naples CO or the ACO may order the Contractor to stop all or part of the work until satisfactory corrective action has been taken. Such an order to stop work shall not entitle the Contractor to an adjustment of the contract price or other reimbursement for resulting increased costs or losses.

 

3. At any time, JFC Naples Safety Officer and Host Nation labour inspection authorities will be entitled to inspect any Contractor’s activities in order to guarantee that this clause is enforced.

 

60-70.304 SAFETY, TESTS AND INSPECTIONS

 

It is the Contractor’s responsibility to obtain, at no additional cost to JFC Naples, the required official certificates for all parts, equipment and installations (such as tanks, generators, transformers, gas lines, etc). The certificates, together with the validated test reports, shall be available and submitted to the CO prior to the start of the acceptance testing by JFC Naples. In case of a disagreement between the CO and the contractor concerning the conformity of materials and equipment, tests may be called for by JFC Naples, whereby in the event of failure of the item under test, all costs associated with the tests costs shall be at the contractor's expense. All new electrical and mechanical installations or modifications must be inspected and accepted by a certified inspection agency when required by Host Nation or International regulations

 

60-70.305 INSURANCE

 

1. At all times during the performance, the Contractor shall procure and maintain, without any

 

cost to JFC Naples, any workmen’s compensation, employees’ liability or other type of insurance

 

required by the host nation’s laws.

 

2. The Contractor shall procure and maintain, without any cost to JFC Naples, a suitable civil

 

liability insurance to cover damage that could be caused to JFC Naples property and/or

 

individuals. This insurance will be submitted to the Contracting Officer for verification of adequacy

 

upon request.

 

60-70.306 MAINTENANCE OF JFC NAPLES PREMISES

 

1. If JFC Naples premises are put at disposal of the Contractor, he shall maintain these premises safe, secure and clean. He shall also assume all expenses of repair caused by his negligence, that of his employees, or any other deed for which he may be held responsible. The contractor shall not make any alterations to the premises without prior written approval of CO.

 

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2. The premises shall be available for inspection at any time by JFC Naples.

 

3. Failure by the contractor to fulfil any of the provisions in the above paragraphs, after appropriate written notice by the CO, shall give JFC Naples the right to cause these provisions to be fulfilled to JFC Naples’s requirements and to pass the full costs of such fulfilment to the contractor for immediate reimbursement to JFC Naples without regard to any actions the contractor may plan to take to obtain reimbursement from any other party or parties.

 

60-70.4 – FINANCIAL SECTION

 

60-70.401 PREFERRED CUSTOMER

 

1. The Contractor warrants that the prices set forth in the contract are as favourable as those extended to any Government, Agency, Company, Organisation or individual purchasing like quantities covered by the contract under similar conditions. In the event that prior to complete delivery under the contract the Contractor offers any of such items in substantially similar quantities to any customer at prices lower than those set forth herein, the Contractor shall so notify JFC Naples and the prices of such items shall be correspondingly reduced by a supplement to the contract.

 

2. Prices in this sense means “Base Price” prior to applying any bonuses, export tax reduction, turnover tax exemptions and other reductions based on National Policies.

 

60-70.402 PRICES, TAXES AND CUSTOMS CHARGES

 

1. Unless otherwise indicated in the contract, all prices are firm and fixed, except for taxes and custom charges, if due.

 

2. JFC Naples by virtue of its status is exempt from all taxes and all customs charges on merchandise and services. The Contractor, therefore, certifies that the prices stipulated in the contract do not include amounts to cover such taxes or customs charges.

 

60-70.403 INVOICES

 

1. The Contractor shall submit invoices solely in electronic format on monthly base for

 

services performed under the contract within the first ten (10) working days of each month.

 

2. Each invoice shall contain:

 

a. Invoice Reference Number and Issue Date

 

b. Name and Address of JFCNP

 

c. Contract Number and Title

 

d. Purchase Order Number (if applicable)

 

e. Description of services and deliverables provided

 

f. Quantities and Unit Prices (exclusive of taxed and duties)

 

g. Total amount to be paid

 

h. Contractor’s bank account details for electronic funds transfer:

 

(1) SWIFT Code;

 

(2) IBAN;

 

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(3) BLZ or Bank Routing Number (if applicable);

 

(4) Bank Name;

 

(5) Account Name.

 

3. Payments under this contract shall be made in Euro.

 

4. The standard terms for JFCNP are 30 calendar days from receipt of a proper invoice.

 

5. Foreign companies shall submit invoices electronically to: hqjfcnp.mbxapar@nato.int

 

6. Italian companies shall submit invoices electronically to:

 

finance-accounting@jfcnp.nato.postecert.it and a courtesy copy shall be submitted to: hqjfcnp.mbxapar@nato.int

 

60-70.404 PAYMENTS

 

1. Payment for all services shall be made within thirty (30) calendar days after receipt of properly supported and acceptable invoices submitted upon completion of delivery or of the works, inspection and acceptance.

 

2. No payment shall be made with respect to undelivered services, work not performed and/or services not rendered under the contract.

 

3. Payment will be effected in the currency or currencies of the contract.

 

4. JFC Naples shall not bear any cost related to financial guarantees, which the Contractor is required to provide under the contract.

 

60-70.405 ADVANCE PAYMENTS

 

No advance payments shall be authorised except as otherwise provided in the contract. The JFC Naples CO may authorize advance payments on a case-by-case (by project) basis not to exceed ten (10%) percent of the total project cost on the condition that the contractor establishes an equivalent Bank Guarantee in favour of JFC Naples.

 

60-70.406 BANK GUARANTEE

 

1. The Contractor shall furnish a Bank Guarantee commitment, e.g., irrevocable letter of

 

credit, or such other financial instrument issued by a Host Nation banking institution governed by

 

Host Nation legislation and acceptable to the CO.

 

2. Limited or automatically terminated bank guarantees are not acceptable.

 

3. The Bank Guarantee will represent 10% of the total amount of the base-year. The

 

Contractor is obliged to renew it for every option year of the contract.

 

4. The Bank Guarantee must be delivered to the CO within one (1) month of award of the

 

contract.

 

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60-70.5 – RECEIVING SECTION

 

60-70.501 INSPECTION

 

1. Unless otherwise specifically provided for or approved by JFC Naples in the specifications,

 

all equipment, materials and articles incorporated in the work covered by the contract are to be

 

new and of the most suitable grade of their respective kinds for the purposes intended.

 

2. All services (which terms throughout this clause includes without limitation raw materials,

 

components, intermediate assemblies, and end products) shall be subject to inspection and test

 

by JFC Naples, to the extent practicable at all times and places including the period of

 

manufacture, and in any event prior to acceptance.

 

3. In case any services are defective in material or workmanship or otherwise not in

 

conformity with the requirements of the contract, JFC Naples shall have the right either to reject

 

them (with or without instructions as to their disposition) or to require their correction or to accept

 

them against reduction in price, which is equitable under the circumstances.

 

4. If any inspection or test is made by JFC Naples on the premises of the Contractor, the

 

Contractor without additional charge shall provide all reasonable facilities and assistance to JFC

 

Naples inspectors in the performance of their duties.

 

5. If JFC Naples inspection or test is made at a point other than the premises of the

 

Contractor, it shall be at the expense of JFC Naples except as otherwise provided in the contract.

 

In case of rejection JFC Naples shall not be liable for any reduction in value of samples used in

 

connection with such inspection or test.

 

6. JFC Naples reserves the right to charge to the Contractor any additional cost of JFC

 

Naples inspection and test when services are not ready at the time such inspection, when test is

 

requested by Contractor or when further inspection or retest is necessitated by prior rejection.

 

7. Failure to inspect services shall neither relieve the Contractor from responsibility for such

 

services, as are not in accordance with the contract requirements nor impose liability on JFC

 

Naples therefore.

 

8. The inspection and test by JFC Naples of any services does not relieve the Contractor

 

from any responsibility regarding defects or other failures to meet the contract requirements,

 

which may be discovered prior to acceptance. Except as otherwise provided in the contract,

 

acceptance shall be conclusive except as regards latent defects, hidden deficiencies, fraud, or

 

such gross mistakes as amount to fraud.

 

60-70.502 MARKING AND LABELLING

 

RESERVED

 

60-70.503 NOTICE OF SHIPMENT

 

RESERVED

 

60-70.504 TITLE TO PROPERTY AND RISK OF LOSS

 

RESERVED

 

60-70.505 ACCEPTANCE

 

1. Acceptance or rejection of the services shall be made as promptly as practicable after task

 

completion, except as otherwise provided in the contract.

 

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2. Acceptance shall be conclusive, except for latent defects, fraud, gross mistakes amounting

 

to fraud, or otherwise stated in the contract. It is the action by which JFC Naples acknowledges

 

that the Contractor has fully demonstrated that the tasks are complete.

 

3. Acceptance will be accomplished when the following requirements are met:

 

a. Availability at final destination of all deliverables;

 

b. Successful completion of tasks;

 

c. Verification of the inventory;

 

d. Satisfactory completion of all training or other services, if any, required by that date;

 

e. Agreement between the CO and the Contractor on a discrepancy list (if necessary)

 

and corresponding clearance dates.

 

60-70.506 WARRANTY

 

1. Notwithstanding inspection and acceptance by JFC Naples of services furnished under the

 

contract or any provision of the contract concerning the conclusiveness thereof, the Contractor

 

warrants that for a period of twelve (12) months or whichever longer period provided by the

 

manufacturer or relevant Host Nation law following the date of acceptance:

 

a. All services furnished under the contract will be free from defects in material or

 

workmanship and will conform with the specifications and all other requirements of the

 

contract; and

 

b. The preservation, packaging, packing and marking and the preparation for and

 

method of delivery of such services will conform to the requirements of the contract.

 

The CO shall give written notice to the Contractor of any breach of the warranties in paragraph 1.a. of this clause within thirty (30) days after discovery of any defect.

 

2. Within a reasonable time after such notice, the CO may either:

 

a. By written notice require the prompt correction or replacement of any services or

 

part thereof (including preservation, packaging, packing and marking) that do not conform

 

with requirements of the contract within the meaning of paragraph a. of this clause; or

 

b. Retain such services, whereupon the contract price thereof shall be reduced by an

 

amount equitable under the circumstances and the Contractor shall promptly make

 

appropriate payment.

 

4. When return, correction or replacement is required, the CO shall return the services and transportation charges and responsibility for such services while in transit shall be borne by the Contractor. However, the Contractor’s liability for such transportation charges shall not exceed an amount equal to the cost of transportation by the usual commercial method of shipment between the designated destination point under the contract and the Contractor's plant and return.

 

5. If the Contractor does not agree as to his responsibility to correct or replace the services delivered, he shall nevertheless proceed in accordance with the written request issued by the CO under paragraph 3 above to correct or replace the defective or nonconforming supplies. In the event it is later determined that such services were not defective or nonconforming within the provisions of this clause, the contract price will be equitably adjusted. Failure to agree to such an equitable adjustment of price shall be a dispute concerning a question of fact within the meaning of the clause of the contract entitled “Dispute”.

 

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6. Any supplies or parts thereof furnished in replacement pursuant to this clause shall also be subject to all the provisions of this clause to the same extent as supplies initially delivered. Corrected parts will be warranted for a period not less than six (6) months starting at the time the part is received back at the user’s location.

 

7. In case of a provisional acceptance the warranty period starts at the date of provisional acceptance and ends twenty-four (24) months after the date of final acceptance.

 

8. Failure to agree upon any determination to be made under this clause shall be a dispute concerning a question of fact within the meaning of the “Disputes” clause of the contract.

 

9. The rights and remedies of JFC Naples provided in this clause are in addition to and do not limit any rights afforded to JFC Naples by any other clause of the contract.

 

60-70.507 SERVICE AND PARTS AVAILABILITY

 

Unless as specified otherwise in the technical Specifications, the Contractor will maintain and furnish a source of an adequate supply of services, components, spare parts and sub-assemblies to properly maintain the supplies or services for a minimum of five (5) years from Contract Effective Date.

 

60-70.508 VARIATION IN QUANTITY

 

RESERVED

 

60-70.6 – PERFORMANCE SECTION

 

60-70.601 DISPUTES

 

1. All disputes arising out of the performance of the contract will be settled through amicable settlement between the CO and the Contractor.

 

2. Should the CO and the Contractor fail to come to an amiable settlement of the dispute, the dispute will be settled in the competent Court of the Host Nation, arbitration councils included, unless otherwise specified in the contract. In case of using the judicial avenue, the Contractor shall waive the coverage of those courts corresponding to its fiscal residence in order to rise before the competent Host Nation court.

 

60-70.602 JFC NAPLES DELAY OF WORK

 

1. If the performance of all or any part of the work is delayed or interrupted by an act of the

 

CO in the administration of the contract, which act is not expressly or implicitly authorized by the

 

contract, or by his failure to act within the time specified in the contract (or within a reasonable

 

time if no time is specified), an adjustment shall be made for any increase in the cost of

 

performance of the contract caused by such delay or interruption and the contract modified in

 

writing accordingly. Adjustment shall be made also in the delivery or performance dates and any

 

other contractual provision affected by such delay or interruption. However, no adjustment shall

 

be made under this clause for any delay or interruption

 

a. to the extent that performance would have been delayed or interrupted by any other

 

cause, including the fault or negligence of the Contractor; or

 

b. for which an adjustment is provided or excluded under any other provision of the

 

contract.

 

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2. No claim under this clause shall be allowed

 

a. for any costs incurred more than twenty (20) days before the Contractor shall have

 

notified the CO in writing of the act or failure to act; and

 

b. unless the claim in an amount stated, is asserted in writing as soon as practicable

 

after the termination of such delay or interruption, but not later than the date of final

 

payment under the contract.

 

3. No claim under this clause shall be allowed for any delay resulting from the restriction of

 

access to JFC Naples facilities as a consequence of the conduct of security or safety exercises

 

provided that such restrictive measures do not exceed five (5) working days over a year period,

 

and that the access restrictions are notified by the CO, in writing, to the Contractor at least seven

 

(7) days prior to their implementation.

 

60-70.603 LIQUIDATED DAMAGES

 

1. For each calendar day of delay in the performance of any relevant task or duty under the

 

Contract, and in lieu of actual damage, the Contractor shall pay to JFCNP as fixed, agreed, and

 

liquidated damages, 0.1 % of the total contract price, less handling, transportation and taxes, to

 

a maximum of 10% of the contract price. Alternatively, JFCNP may terminate this Contract in

 

whole or in part as provided in the first paragraph of the “DEFAULT” clause and in that event the

 

Contractor shall be liable, in addition to the excess costs provided in second paragraph of the

 

“DEFAULT” clause, for such liquidated damages accruing until such time as JFCNP may

 

reasonably obtain delivery or performance of similar supplies or services.

 

2. The Contractor shall not be charged with liquidated damages when the delay arises out of

 

causes beyond the control and without the fault or negligence of the Contractor, as defined in

 

third paragraph of the “DEFAULT” clause and in such event, subject to the “DISPUTES” clause,

 

the Contracting Officer shall ascertain the facts and extent of the delay and shall extend the time

 

for performance of the contract when in his judgement the findings of fact justify an extension.

 

60-70.604 TERMINATION FOR CONVENIENCE

 

1. The performance of work under the contract may be terminated by JFC Naples in

 

accordance with this clause in whole, or in part, whenever the CO shall determine that such

 

termination is in the best interest of JFC Naples. Any such termination shall be effected by

 

delivery to the Contractor of a Notice of Termination specifying the extent to which performance

 

of work under the contract is terminated and the date upon which such termination becomes

 

effective.

 

2. After receipt of a Notice of Termination and except as otherwise directed by the CO, the

 

Contractor shall:

 

a. Stop work under the contract on the date and to the extent specified in the Notice

 

of Termination;

 

b. Place no further orders for material, services or facilities, except as may be

 

necessary for completion of such portion of the work under the contract as is not

 

terminated;

 

c. Terminate all orders to the extent that they relate to the performance of work

 

terminated by the Notice of Termination;

 

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d. Settle all liabilities and all claims arising out of such termination of orders, with the

 

approval or ratification of the CO, to the extent he may require, which approval or

 

ratification shall be final for all the purposes of this clause;

 

e. Transfer title and deliver to JFC Naples in the manner, at the times, and to the

 

extent, if any, directed by the CO:

 

(1) The fabricated parts, work in process, completed work, and

 

(2) The completed or partially completed plans, drawings, information, and other

 

property which, if the contract has been completed, would have been required to be

 

furnished to JFC Naples;

 

f. Complete the performance or complete the part of the performance that at the time

 

the Notice of Termination is received still needs to be completed.

 

3. After receipt of a Notice of Termination, the Contractor shall submit to the CO his

 

termination claim, in the form and with certification prescribed by the CO. Such claim shall be

 

submitted promptly but in no event later than ninety (90) days from the effective date of

 

termination. Upon failure of the Contractor to submit his termination claim within the time allowed,

 

the CO may determine, on the basis of information available to him, the amount, if any due to the

 

Contractor by reason of the termination and shall thereupon pay to the Contractor the amount so

 

determined.

 

4. Subject to the provisions of paragraph 2.c., the Contractor and the CO may agree upon

 

the whole or any part of the amount or amounts to be paid to the Contractor by reason of the total

 

or partial termination of work pursuant to this clause, which amount or amounts may include a

 

reasonable allowance for profit on work done; provided that such agreed amount or amounts

 

exclusive of settlement costs shall not exceed the total contract price as reduced by the amount

 

of payments otherwise made and as further reduced by the contract price of work not terminated.

 

5. In the event of the failure of the Contractor and the CO to agree as provided in paragraph

 

2.d. upon the whole amount to be paid to Contractor by reason of the termination of work pursuant

 

to this clause, the CO shall pay to the Contractor the amounts determined by the CO.

 

6. Unless otherwise provided for in the contract, or by applicable statute, the Contractor, from

 

the effective date of termination and for a period of three years after final settlement under the

 

contract, shall preserve and make available to JFC Naples at all reasonable times at the office of

 

the Contractor but without direct charge to JFC Naples, all his books, records, documents and

 

other evidence bearing on the costs and expenses of the Contractor under the contract and

 

relating to the work terminated hereunder, or to the extent approved by the CO, photographs,

 

micro-photographs, or other authenticated reproductions thereof.

 

60-70.605 TERMINATION FOR DEFAULT

 

1. JFC Naples may by written notice of default to the Contractor, terminate the whole or any

 

part of the contract if any one of the following circumstances:

 

a. If the Contractor fails to make delivery of the supplies or to perform the services

 

within the time specified herein or any extension thereof; or

 

b. If the Contractor fails to perform any of the other provisions of the contract, or so

 

fails to make progress as to endanger performance of the contract in accordance with its

 

terms and in either of these two circumstances does not cure such failure within a period

 

of ten days (or such longer period as the CO may authorise in writing) after receipt of notice

 

from the CO specifying such failure.

 

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2. In the event JFC Naples terminates the contract in whole or in part as provided in

 

paragraph 1. of this clause, JFC Naples may procure supplies or services similar to those so

 

terminated and the Contractor shall be liable to JFC Naples for any excess costs for such similar

 

supplies or services. The Contractor shall continue the performance of the contract to the extent

 

not terminated under the provisions of this clause.

 

3. The Contractor shall not be liable for any excess costs if the failure to perform the contract

 

arises out of causes beyond the control and without the fault or gross negligence of the contractor.

 

4. If the contract is terminated as provided in paragraph 1. of this clause, JFC Naples, in

 

addition to any other rights provided in the clause, may require the Contractor to transfer title and

 

deliver to JFC Naples in the manner and to the extent directed by the CO:

 

a. Any completed supplies and

 

b. Such partially completed supplies and materials, parts, tools, dies, jigs, fixtures,

 

plans, drawings, information and contract rights (hereinafter called “manufacturing

 

materials”) as the Contractor has specifically produced or specifically acquired for the

 

performance of such part of the contract as has been terminated; and the Contractor shall,

 

upon direction of the CO, protect and preserve property in the possession of the Contractor

 

in which JFC Naples has an interest. Payment for completed supplies delivered to and

 

accepted by JFC Naples shall be at the contract price. Payment for manufacturing

 

materials delivered to and accepted by JFC Naples and for the protection and preservation

 

of property shall be in an amount agreed upon by the Contractor and CO; failure to agree

 

such amount shall be a dispute concerning a question of fact within the meaning of the

 

clause of the contract entitled “Disputes”. JFC Naples may withhold from amounts

 

otherwise due the Contractor for such completed supplies or manufacturing materials such

 

sum as the CO determines to be necessary to protect JFC Naples against loss because

 

of outstanding liens or claims of former lien holders.

 

5. If, after notice of termination of the contract under the provisions of this clause, it is

 

determined for any reason that the Contractor was not in default under the provisions of this

 

clause, or that the default was excusable under the provisions of this clause, the rights and

 

obligations of the parties shall, if the contract contains a clause providing for termination for

 

convenience of JFC Naples, be the same as if the notice of termination had been issued pursuant

 

to such clause. If, after such notice of termination of the contract under the provisions of this

 

clause, it is determined for any reason that the Contractor was not in default under the provisions

 

of this clause, and if the contract does not contain a clause providing for termination for

 

convenience of JFC Naples the contract shall be equitably adjusted to compensate for such

 

termination and the contract modified accordingly; failure to agree to any such adjustment shall

 

be a dispute concerning a question of fact within the meaning of the clause of the contract entitled

 

“Disputes”.

 

6. Both parties are under duty of good faith. The contract includes not only the specific terms,

 

but also law and customary practice applicable in the place where the contract is to be carried out

 

and to the Type of Trade to which the contract relates.

 

60-70.606 SPECIAL TERMINATION CLAUSE

 

1. If at any time while the contract is in force either party finds itself in one of the following situations:

 

a. Death, supervened incapacity or extinction of its legal entity;

 

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b. Declaration of bankruptcy, reorganisation of debts, take over by a trustee, or any

 

other legal status implying lack of capacity to enter new financial liabilities;

 

c. Change of activity in such a manner that it becomes incompatible with the purpose

 

of the contract.

 

2. Then the other party shall be entitled to terminate the contract upon giving written notice of termination under the provisions of this clause to the other party. Such termination shall not be considered as termination for convenience and shall be effective on the date stated on the notice of termination.

 

60-70.607 CONTRACTOR NOTICE OF DELAY

 

In the event the Contractor encounters difficulty in meeting performance requirements, or when he anticipates difficulty in complying with the contract delivery schedule or date, he shall immediately notify the CO in writing, giving pertinent details; provided, however, that this data shall be informational only in character and that this provision shall not be construed as a waiver by JFC Naples of any delivery schedule or date, or of any rights or remedies provided by law or under the contract.

 

60-70.608 STOP WORK ORDER

 

1. The CO may, at any time, by written order to the Contractor, require the Contractor to stop

 

all, or any part, of the work called for by the contract for a period of ninety (90) days after the order

 

is delivered to the Contractor and for any further period to which the parties may agree. Any such

 

order shall be specifically identified as Stop Work Order issued pursuant to this clause. Upon

 

receipt of such an order, the Contractor shall forthwith comply with its terms and take all

 

reasonable steps to minimize the incurrence of costs allocable to the work covered by the order

 

during the period of work stoppage. Within a period of ninety (90) days after a stop work order is

 

delivered to the Contractor, or within any extension of the period to which the parties shall have

 

agreed, the CO shall either:

 

a. Cancel the stop work order, or

 

b. Terminate the work covered by such order as provided in the “Termination for

 

Convenience” clause of the contract.

 

2. If a stop work order issued under this clause is cancelled, or the period of the order or any

 

extension thereof expires, the Contractor shall resume work. An equitable adjustment shall be

 

made in the delivery schedule or contract price, or both, and the contract shall be modified in

 

writing accordingly, if:

 

a. The stop work order results in an increase in time required for, or in the Contractor’s

 

cost properly allowable to, the performance of any part of the contract and

 

b. The Contractor asserts a claim for such adjustment within thirty (30) days after the

 

end of the period of work stoppage; provided that, if the CO decides the facts justify such

 

action, he may receive and act upon any such claim asserted at any time prior to final

 

payment under the contract.

 

3. If a stop work order is not cancelled and the work covered by such order is terminated for

 

the convenience of JFC Naples the reasonable costs resulting from the stop work order shall be

 

allowed in arriving at the termination settlement.

 

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60-70.7 – COPYRIGHT SECTION

 

60-70.701 SOFTWARE RELEASES AND UPDATES

 

RESERVED

 

60-70.702 RIGHTS IN TECHNICAL DATA AND COMPUTER SOFTWARE

 

RESERVED

 

60-70.703 TECHNICAL BROCHURES AND MAINTENANCE PLANNING

 

RESERVED

 

60-70.704 NOTICE AND ASSISTANCE REGARDING PATENT AND COPYRIGHT INFRINGEMENT

 

RESERVED

 

60-70.705 PATENT INDEMNITY

 

RESERVED

 

60-70.8 – CONSTRUCTION SECTION

 

60-70.801 PERFORMANCE BONDS

 

RESERVED

 

60-70.802 COMMENCEMENT, EXECUTION AND COMPLETION OF WORK

 

RESERVED

 

60-70.803 ON-SITE UTILITIES

 

RESERVED

 

60-70.804 STORAGE

 

RESERVED

 

60-70.805 SITE PROTECTION

 

1. When work and atmospheric conditions are a source of danger, the Contractor shall supply

 

and take all necessary measures: barriers, night lighting and warning signs for personnel safety

 

and the protection of NATO property. Temporary structures, such as ladders or scaffolding, which

 

present a security hazard to the premises or a safety hazard to persons, shall be removed at the

 

end of working hours.

 

2. When required extinguishers or fire blankets shall be provide by the Contractor and placed

 

in a convenient work area.

 

3. During the work, the site shall be kept clean and tidy. After completion of the work, the site

 

shall be thoroughly cleaned by the Contractor and free from all debris. Debris shall be removed

 

from the area at no additional cost.

 

4. The Contractor shall repair at their expense any damage caused by their work to buildings,

 

equipment, services, utilities, roads, grassed and other areas.

 

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60-70.806 WORKS AND VARIATIONS

 

1. No excavation, penetration, drilling, etc. will be started by the Contractor without a formal

 

permit from the CO.

 

2. For all works the Contractor shall, prior to performing any excavation, penetration, drilling,

 

etc., request and obtain from the CO the location of any known existing buried utilities, such as

 

cables, piping, or communication lines. Additionally, prior to any such work, a metal, cable or

 

water-detecting device shall be used to confirm the route of the buried services.

 

3. Hand excavation methods will be used in the vicinity of known existing services to ensure

 

protection and care of the existing utility lines. Any unknown cable, pipe or fittings exposed by

 

the contractor during excavation work shall be brought to the CO’s attention and if directed by the

 

CO registered in the as-built drawings.

 

4. At any time, the contractor is to point out to the CO any omissions or inaccuracies he

 

encounters before or during the execution of the works. If the contractor wishes to offer an

 

alternative solution to any problem, he may submit any additions, subtractions or alternative

 

solutions to the CO. A contract modification or a supplementary call order may then be issued to

 

cover any amendments as applicable.

 

60-70.807 NATO PROVIDED DRAWINGS

 

RESERVED

 

60-70.808 AS–BUILT DRAWINGS

 

RESERVED

 

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STATEMENT OF WORK

 

Operational Service Support for JFCNP IKM DevOps - Data Infrastructure Engineer

 

Table of Contents

 

Statement of Work........................................................................................................................ 3

 

1. Introduction .................................................................................................................................. 3

 

2. Background / Objectives.............................................................................................................. 3

 

3. Type of Contract and Period of Performance............................................................................. 3

 

3.1 Type of Contract ............................................................................................................................... 3

 

3.2 Period of Performance ...................................................................................................................... 3

 

4. Tasking and Deliverables / Scope of Work................................................................................. 3

 

4.1 SharePoint Farm Setup and Administration....................................................................................... 4

 

4.2 Database Setup and Administration .................................................................................................. 4

 

4.3 Access Management......................................................................................................................... 4

 

4.4 Messaging and Communication Services Integration......................................................................... 4

 

4.5 Virtualization and Failover Clustering................................................................................................. 4

 

4.6 Automation, Scripting and DevOps.................................................................................................... 4

 

4.7 Cloud and Containerization ............................................................................................................... 4

 

4.8 Cross-Cutting.................................................................................................................................... 4

 

4.9 Incident Response ............................................................................................................................ 5

 

5. Schedule of Delivery / Sprints Planning, Execution and Review.............................................. 5

 

5.1 Sprint Planning ................................................................................................................................. 5

 

5.2 Sprint Execution................................................................................................................................ 5

 

5.3 Sprint Review.................................................................................................................................... 5

 

6. Acceptance Criteria and Payment Milestones............................................................................ 5

 

6.1 Acceptance....................................................................................................................................... 5

 

6.2 Payment Milestones.......................................................................................................................... 6

 

7. Contractor Performance Requirements and Reporting............................................................. 6

 

7.1 HQ Representatives.......................................................................................................................... 6

 

7.2 Problem and Deficiency Reporting .................................................................................................... 6

 

8. Personnel Required for Statement of Work................................................................................ 6

 

8.1 Position............................................................................................................................................. 6

 

8.2 Replacement of Personnel ................................................................................................................ 6

 

8.3 Qualifications .................................................................................................................................... 6

 

9. Time Requirements for Contractor Personnel ........................................................................... 7

 

9.1 Sprint Length .................................................................................................................................... 7

 

9.2 HQ Daily Working Hours ................................................................................................................... 8

 

10. Proof of Past Performance .......................................................................................................... 8

 

11. Place of Performance................................................................................................................... 8

 

12. Required Travel ............................................................................................................................ 8

 

13. Furnished Materials and Services............................................................................................... 8

 

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14. Security Clearance ....................................................................................................................... 8

 

15. Constraints ................................................................................................................................... 8

 

15.1 Documentation Standards................................................................................................................. 8

 

15.2 Storage of Materials.......................................................................................................................... 8

 

15.3 Approved Software, Hardware and Tools .......................................................................................... 9

 

15.4 Intellectual Property Rights................................................................................................................ 9

 

Annex A: Sprint Evaluation Sheet (SES) .................................................................................. 10

 

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STATEMENT OF WORK

 

Operational Service Support for JFCNP IKM DevOps - Data Infrastructure Engineer

 

1. INTRODUCTION

 

Generation, aggregation, preservation, integration and exploitation of data depend on a foundation of robust data infrastructure, databases, platforms, repositories and rigorous back-end administration. This Statement of Work sets out the DevOps infrastructure engineering support required to establish, operate and advance the data infrastructure services and platforms, to ensure they effectively deliver value to decision-making and can scale to meet evolving mission requirements.

 

2. BACKGROUND / OBJECTIVES

 

The main objectives of this Statement of Work are to:

 

• Design and implement a robust, scalable infrastructure (Farm, Database, Web App, Server levels).

 

• Ensure the continuous availability and accessibility of the data platforms and infrastructure.

 

• Operate, maintain and improve the data infrastructure in line with evolving mission requirements.

 

• Automate server-level data (logging, aggregation, analytics).

 

3. TYPE OF CONTRACT AND PERIOD OF PERFORMANCE

 

3.1 Type of Contract

 

• Quotations shall be submitted as a firm fixed price per sprint (1 sprint = 1 HQ working week).

 

• One calendar year comprises an estimate of 46 sprints.

 

• Payment is made for sprints completed and accepted.

 

3.2 Period of Performance

 

The period of performance comprises a Base Year starting in January 2027 followed by two optional periods covering the calendar years 2028 and 2029, exercisable at the discretion of JFCNP.

 

This task order will be active immediately after the signing of the contract by both parties.

 

Period	From	To	Sprints (estimate)
2027 BASE	01 January 2027	31 December 2027	~46
2028 OPTION	01 January 2028	31 December 2028	~46
2029 OPTION	01 January 2029	31 December 2029	~46

*Should the start of the contract be delayed, the schedule of delivery shall apply analogously from the actual start date, and the number of Base Period sprints shall be adjusted accordingly.

 

4. TASKING AND DELIVERABLES / SCOPE OF WORK

 

The Contractor will provide the following services, using an Agile and iterative approach.

 

4.1 SharePoint Farm Setup and Administration

 

4.1.1 Setting up and configuring SharePoint farms, including high availability and redundancy, multiple and federated services, search and content farm topologies, farm-to-farm services and the webapplication tier (IIS sites, application pools, certificates and bindings).

 

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4.1.2 Configuring User Profile Services, including profile synchronization from identity sources (AD, LDAP, etc.) at front-end and back-end services.

 

4.1.3 Configuring the Search Service Application, including topology, content sources, crawl schedules and index management.

 

4.1.4 Deploying farm-level service applications, including Office Online Servers and workflow engines.

 

4.2 Database Setup and Administration

 

4.2.1 Installing, configuring and maintaining the SQL Server platforms, including mounting and unmounting databases and bulk operations.

 

4.2.2 Establishing database high-availability and clustering, and tuning performance, capacity and storage (indexing, file sizing, growth and disk-capacity planning).

 

4.2.3 Administering integrity checks, scheduling back-ups, and testing restore/recovery procedures.

 

4.3 Access Management

 

4.3.1 Administering ADFS and authentication services (Kerberos, claims-based authentication, conditional access, SSO and RBAC) for SharePoint and related web applications.

 

4.3.2 Managing certificate services and PKI supporting authentication, including certificate lifecycle and renewal.

 

4.4 Messaging and Communication Services Integration

 

4.4.1 Integrating messaging and collaboration services with SharePoint, including SMTP, emailenabled libraries, notifications, alerts and messaging-driven workflows.

 

4.5 Virtualization and Failover Clustering

 

4.5.1 Administering virtualization platforms, including virtual machines, hosts and resource allocation, and maintaining infrastructure failover clusters.

 

4.6 Automation, Scripting and DevOps

 

4.6.1 Implementing PowerShell automation and configuration management across the platforms, including scheduled jobs (e.g. Windows, SQL and SharePoint scheduled tasks and timer jobs) and server-level automation.

 

4.6.2 Maintaining CI/CD pipelines, build and deployment workflows, release management and environment promotion across development, test and production farms.

 

4.7 Cloud and Containerization

 

4.7.1 Setting up and configuring cloud platforms to provide hosting, storage, processing and webapplication services.

 

4.7.2 Deploying and configuring container orchestration platforms and the internal container registry, hosting custom APIs, microservices and supporting components.

 

4.8 Cross-Cutting

 

4.8.1 Coordinating with NCIA engineers on the setup, maintenance and 1st-, 2nd- and 3rd-level support for infrastructure, directory/domain, network and other platform teams.

 

4.8.2 Designing the solution architecture and high-availability design for the platforms.

 

4.8.3 Maintaining proactive monitoring, alerting and health-checking, planning capacity and scaling to meet evolving demand, and applying scheduled patching and updates.

 

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4.8.4 Maintaining version and schema compatibility across farms, databases and deployed solutions, and integrating approved supporting software (e.g. reporting, business-analytics, documentconversion services).

 

4.8.5 Producing technical documentation, including topology maps, process maps and diagrams.

 

4.9 Incident Response

 

4.9.1 Performing fault diagnosis, remediation and root-cause analysis across applications, databases, web applications, messaging, interfaces, infrastructure and servers, and implementing corrective measures to prevent recurrence.

 

5. SCHEDULE OF DELIVERY / SPRINTS PLANNING, EXECUTION AND REVIEW

 

The services are delivered in weekly sprints. The content of each sprint and the associated performance criteria are agreed in writing between the COTR and the contractor personnel at sprint planning, based on the tasking activities set out in this SOW.

 

5.1 Sprint Planning

 

• At the beginning of each sprint, the contractor personnel and the COTR will meet to set the objectives

 

for the upcoming sprint.

 

• Define clear, achievable sprint goals, with specific delivery targets, quality standards and Key

 

Performance Indicators (KPIs) for each task.

 

• Agree the required level of effort for the sprint tasks and confirm the contractor personnel's availability.

 

• Review and prioritize the backlog of tasks, issues and improvements from previous sprints.

 

5.2 Sprint Execution

 

• The contractor personnel executes the agreed sprint plan, tracking the status of deliveries and issues

 

in a shared dashboard or log determined by the COTR.

 

• Progress is reviewed through regular touchpoints, at intervals set by the COTR, where issues are

 

addressed and adjustments agreed.

 

• The contractor personnel maintains the agreed quality standards throughout the sprint; the COTR

 

performs the quality control of the deliverables and provides feedback in writing.

 

5.3 Sprint Review

 

• At the end-of-sprint meeting outcomes are reviewed against the performance criteria agreed at

 

planning (sprint goals, quality standards and KPIs).

 

• Actions to address open issues and improve the next sprint are defined and carried into the backlog.

 

• The review meeting of a completed sprint and the kick-off meeting of the following sprint may be held

 

in a single session.

 

6. ACCEPTANCE CRITERIA AND PAYMENT MILESTONES

 

6.1 Acceptance

 

• A sprint is accepted when the contractor personnel has worked the full HQ working week and

 

submitted the sprint completion report.

 

• Each month, the COTR and the contractor personnel sign a Sprint Evaluation Sheet (SES) (Annex

 

A) listing the sprints completed in that month.

 

6.2 Payment Milestones

 

• Payment is made monthly for the sprints listed in the signed SES. A sprint spanning two months is

 

invoiced in the month in which it ends.

 

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• Invoices shall be accompanied by the signed SES.

 

• JFCNP may exercise options for additional sprints based on the same deliverables, depending on

 

project priorities.

 

7. CONTRACTOR PERFORMANCE REQUIREMENTS AND REPORTING

 

7.1 HQ Representatives

 

The contractor personnel shall report to the COTR.

 

The COTR administers the technical aspects of the SOW, including agreeing the content and scope of each sprint, monitoring progress, performing final quality control, accepting completed sprints through the Sprint Evaluation Sheet (SES) and approving any travel.

 

The administrative and financial aspects of the contract, including invoicing and payment, are administered by JFCNP Purchasing and Contracting.

 

Sprint Evaluation Sheet (SES): Completed monthly by the COTR and the contractor personnel, it records the sprints completed in the month and their performance evaluation. Sprint assessments are consolidated by the COTR into cumulative performance conclusions over the course of sprints.

 

Sprint Completion Report: Provided in email format, by the contractor personnel to the COTR, within three days after completion of the sprint, detailing the activities performed against the agreed task list; tasks shall be traceable to task-logs.

 

7.2 Problem and Deficiency Reporting

 

The contractor personnel shall report any issue, risk or deficiency affecting the delivery of the services to the COTR without delay.

 

8. PERSONNEL REQUIRED FOR STATEMENT OF WORK

 

8.1 Position

 

The service depicted in this SOW is for ONE (1) contractor personnel position: Data Infrastructure Engineer - DevOps.

 

The contractor personnel shall meet the qualifications set out below.

 

8.2 Replacement of Personnel

 

If the selected Contractor Personnel is unable to continue the delivery of the services, or the Contractor is no longer able to provide the selected Contractor Personnel, the Contractor shall propose a replacement without interruption of service. The replacement Contractor Personnel shall be assessed against the same qualification criteria set out in this SOW.

 

8.3 Qualifications

 

The consultancy support for this work requires the following qualifications:

 

8.3.1 Education and Experience

 

• At minimum, a Bachelor’s degree in a related field.

 

• At least 5 years of experience, supported by relevant certification, in the technical areas listed below.

 

8.3.2 Technical Qualifications

 

MS SharePoint Farm Setup and Administration - experienced in Central Administration, the MS Windows Server web-application tier (IIS), multiple and federated farm topologies, high availability and redundancy, farm-level services such as Search, Office Online Server (WOPI) and workflow engines, and in maintaining current server and operating-system technologies.

 

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Database Setup and Administration - experienced in administering MS SQL Server content and configuration databases, including performance tuning, capacity and storage management, and highavailability clustering (e.g. Always-On, SQL Cluster).

 

Access Management - experienced in Active Directory, Kerberos, claims-based authentication, ADFS, conditional access, Single Sign-On (SSO), certificate services and PKI, and role-based access.

 

SharePoint User Profile Services - experienced in the User Profile Service Application and in profile synchronization with Active Directory and other identity sources (AD, LDAP, etc.).

 

Messaging and Communication Services Integration - experienced in integrating messaging and collaboration services (e.g. MS Exchange, Skype for Business) with SharePoint, including messagingdriven workflow automation.

 

Virtualization and Failover Clustering - experienced in virtualization platforms (e.g. MS Hyper-V, VMware) and infrastructure failover clusters.

 

Automation, Scripting and DevOps - experienced in PowerShell automation, scripting and development in additional languages (e.g. Python, C++), scheduled and automated jobs across the platforms, configuration-management tools (e.g. PowerShell DSC, Group Policy), source control and build automation (e.g. Git, Azure DevOps Server), and CI/CD pipelines including release management and environment promotion.

 

Cloud and Containerization - experienced in cloud platforms (e.g. Microsoft Azure, AWS) providing hosting, storage, processing, web-application and related services, and in container deployment and orchestration (e.g. Docker and Kubernetes, or equivalent).

 

Network Services - experienced in networking concepts such as load-balancing, web application firewalls, segmentation, IP configuration and DNS, and in storage and infrastructure hardware and web portal technologies.

 

Relevant certifications and/or coursework supporting the above include:

 

• Virtualization and Cloud Training/Certifications (e.g. VMware)

 

• Microsoft Azure administration Training/Certification

 

• Server and security Training/Certifications

 

8.3.3 Professional Qualifications

 

• Excellent spoken and written English communication, presentation and briefing skills.

 

• Proactive in identifying issues and improvement opportunities, acting on them without prompting.

 

• Strong multi-tasking skills, managing multiple concurrent tasks and shifting priorities in parallel.

 

• Structured and analytical approach to problem diagnosis and resolution.

 

• Knowledge of NATO environment, working practices, structure and organization.

 

9. TIME REQUIREMENTS FOR CONTRACTOR PERSONNEL

 

9.1 Sprint Length

 

One sprint corresponds to one week of HQ working hours. Typically, one sprint will correspond to a 38- hour work week.

 

9.2 HQ Daily Working Hours

 

• The normal working hours of the HQ are Monday to Thursday 0800-1700 and Friday 0800-1500,

 

following the JFCNP HQ calendar.

 

• The HQ working days and hours may vary. When the HQ shifts to a 7-day work week and/or extended

 

hours (e.g. 07h00-19h00 or 08h00-20h00), the sprint will accordingly extend to span the official

 

working days and hours of the HQ for that week.

 

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• On occasion, the contractor personnel may be required to provide the services outside the HQ regular

 

working hours, on weekends, or to be available on-call.

 

10.PROOF OF PAST PERFORMANCE

 

The Contractor shall submit the following with its quotation as proof that the proposed contractor personnel meet the qualifications required for the position:

 

• Copies of academic credentials, diplomas, transcripts and educational certificates of the proposed

 

contractor personnel;

 

• Curriculum Vitae (CV) / resume of the proposed contractor personnel;

 

• Evidence of a minimum of 5 years of experience in the required technical areas;

 

• Proof of a valid personal NATO Security Clearance (at least NS).

 

11.PLACE OF PERFORMANCE

 

The contractor personnel is requested to regularly work on-site at JFCNP HQ, Lago Patria, ITALY. Under exceptional circumstances, remote work may be agreed on a case-by-case basis.

 

12.REQUIRED TRAVEL

 

There may be requirements to travel to other sites for completing these tasks. Any travel is subject to prior approval by the COTR.

 

Travel will be the responsibility of the Contractor and the expenses will be invoiced separately to JFCNP within the limits of the NATO and JFCNP Travel Directives, in accordance with the terms and conditions of the framework agreement.

 

13.FURNISHED MATERIALS AND SERVICES

 

Office space, supplies, infrastructure and IT/CIS equipment required for the delivery of the services under this SOW, will be provided by JFCNP.

 

14.SECURITY CLEARANCE

 

The Contractor shall ensure that all personnel requiring recurring access to on-site locations for the delivery of the services under this SOW hold a valid Personal Security Clearance at NS level.

 

15.CONSTRAINTS

 

15.1 Documentation Standards

 

All documentation provided under this SOW will be based on JFCNP templates or as agreed with the COTR.

 

15.2 Storage of Materials

 

All scripts, documentation, code and other work products will be stored solely within JFCNP-authorized areas.

 

15.3 Approved Software, Hardware and Tools

 

Only NATO-approved software, hardware and services may be used in the delivery of the services under this SOW.

 

15.4 Intellectual Property Rights

 

All intellectual property rights in any work products generated under this SOW, including scripts, source code, pipelines, configurations, designs, topologies, documentation, reports and any other materials

 

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produced in the performance of the services (Foreground IPR), shall vest solely and unconditionally in JFCNP NATO from the moment of their creation.

 

The Contractor shall make no claim and place no restriction on NATO’s rights in the Foreground IPR, and shall ensure that suitable arrangements are in place with its personnel to give full effect to this provision.

 

The Contractor and its personnel may use the work products, and any materials or information made available to them under this SOW, solely for the performance of the services; they shall not use, reproduce, retain or disclose them for any other purpose, during or after the period of performance, without the prior written consent of the Purchaser.

 

JFCNP is automatically granted a non-exclusive, irrevocable, worldwide, royalty-free license to use, maintain, modify and further develop any work performed or produced by the Contractor under this SOW.

 

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ANNEX A

 

SPRINT EVALUATION SHEET (SES)

 

CPA NUMBER:

 

DO NUMBER:

 

TITLE:

 

COTR:

 

CONTRACTOR PERSONNEL:

 

SPRINT EVALUATION CERTIFICATION

 

I hereby certify that the sprints described below have been completed, and the performance of the contractor personnel evaluated, in accordance with the applicable Statement of Work (SOW).

 

The sprints referenced below have been reviewed and recorded.

 

Sprint Number

Period

Progress / Achievements

Comments

 

Contractor Personnel:Name:Signature:Date:

Contractor Representative:Name:Signature:Date:

 

NATO UNCLASSIFIED

 

NATO UNCLASSIFIED

 

RFQ-JFCNP-26-15

 

10 September 2026

 

HEADQUARTERS ALLIED JOINT FORCE COMMAND NAPLESQUARTIER GENERAL DU COMMANDEMENT INTERALLIE DEFORCES INTERARMEES NAPLESVia Madonna del Pantano, 80014 Giugliano in Campania, Loc.Lago Patria, Naples, Italy

 

PART IVPRICE PROPOSAL

RFQ-JFCNP-26-15

 

Operational Service Support for JFCNP IKM DevOps - Data Infrastructure Engineer

 

The Price Bid shall be submitted on following Price Proposal format.

 

a. Bidders may expand on the basic breakdown by adding sub-items as deemed necessary.

 

However, the basic presentation must not change;

 

b. Bidders must note that partial bidding is not authorized;

 

c. Prices shall be quoted in EURO using two decimal numbers.

 

 Base Year

 

SERVICE	SPRINT (WEEKLY) PRICE	MONTHLY PRICE	TOTAL AMOUNT
Engineering Support Services requested as per Bid RFQ-JFCNP-26-15, Part III, Statement of Work	€	€	€

 OPTION PERIOD #1 (1 Year)

 

SERVICE	SPRINT (WEEKLY) PRICE	MONTHLY PRICE	TOTAL AMOUNT
Engineering Support Services requested as per Bid RFQ-JFCNP-26-15, Part III, Statement of Work	€	€	€

 OPTION PERIOD #2 (1 Year)

 

SERVICE	SPRINT (WEEKLY) PRICE	MONTHLY PRICE	TOTAL AMOUNT
Engineering Support Services requested as per Bid RFQ-JFCNP-26-15, Part III, Statement of Work	€	€	€

 TOTAL AMOUNT (BASE YEAR #1 + OPTION PERIOD #2 + OPTION PERIOD #3)

 

Engineering Support Services requested as per Bid RFQ-JFCNP-26-15, Part III, Statement of Work

€