Service Transition Manager

6 Skills and Experience
ITIL Foundation Minimum
Experience of documenting processes and procedures
Ability to identify and engage with users and stakeholders
Service Transition experience
Demonstrable record of delivering results and meeting targets.
Excellent problem solving and research skills, including the ability to analyse facts, interpret data and make expert recommendations to stakeholders and ensure that key results are understood at all levels.
Understanding of corporate drivers such as the strategy, values and core behaviours
Strong relationship management skills, including influencing and negotiation skills.
Excellent written and verbal communication skills with the ability to communicate clearly at all user levels (internal and external customers)
Ability to take initiative, identify and respond to service transition requirements; managing workload effectively to ensure tight deadlines are met
Excellent analytical, problem solving, decision making and influencing skills




Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance.

An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.

Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.